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Privacy Policy

Privacy Policy

CasualFurnitureWorld.com (Casual Furniture World) is privately owned and operated. All purchasing transactions take place over a secure connection. This means that while theoretically someone could be listening to the conversation between your computer and our server, they could not understand it. It is encrypted with the highest standards and latest technologies possible.

Rest assured that your data security is our top priority. All online transactions typically exceed standard information security best practices and are conducted over a secure connection using the latest encryption technologies, ensuring you the best security during your shopping experience.

As for personal information, we will not give any information you confide in us to any other companies without first receiving consent from you. We realize that your personal information is given to us for purchasing and shipping reasons only, and we respect that. If you have any questions, please call us at 1-336-443-6789.

Customer Privacy

Effective Date: December 15, 2020

Services offered by Casual Furniture World are not directed to individuals under the age of eighteen (18). If you are under eighteen (18), you should not provide any personal information to us.

As for personal information, we will not sell any information you confide in us to any other companies without first receiving consent from you.
We realize that your personal information is given to us for purchasing and shipping reasons only, and we respect that.
If you have any questions, please call us toll free at 336-443-6789.

We use a third party to send email alerts. If you sign up for any of our email alerts, the third party will have access to your email for the purposes of sending out correspondence pertaining to Casual Furniture World only, and has no authorization to use your email address for any purpose other than sending messages from us to you. If you sign up for these alerts and wish to unsubscribe later, you may use the unsubscribe link on the bottom of any email message we send, or you can contact us by email ([email protected])

Casual Furniture World participates in the Google Analytics to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. 

Information We Collect

Information is gathered from the Casual Furniture World Sites by us, our service providers, and partners.

Information You Provide. We may collect information that you choose to provide on the Casual Furnitue World Sites in a variety of ways, such as when you:

  1. register for a CasualFurnitureWorld.com user account. This information may include your name, address, telephone number, and email address;
  2. make information available to us via social networking logins, such as Facebook or Twitter;
  3. express an interest in buying a product from a Casual Furniture World site;
  4. participate in chats;
  5. apply for credit with one of our finance partners;
  6. provide payment card information for one of our products or services;
  7. subscribe to emails or provide feedback; and
  8. participate in surveys, sweepstakes or other promotions.

Automated Information. Information regarding your use of the Casual Furniture World Sites may be collected and/or aggregated through the use of automated means. This automatically collected information may include information such as:

  1. your IP address, the type of browser and operating system used;
  2. date and time, you access www.casualfurnitureworld.com and pages you visit, and if you linked from or to another website, the address of that website;
  3. email you open and links you click on within those emails; and
  4. your ISP or mobile carrier, and the type of handheld or mobile device that you used.

Data Technologies. Various technologies are used to automatically collect information, such as cookies, local shared objects, and web beacons (generally referred to as "Data Technologies". "Cookies" are small identifiers sent from a web server that are stored on your device for the purpose of identifying your browser or storing information or settings in your browser. "Local shared objects," sometimes known as Flash cookies, may be used to store your preferences or display content based upon what you have viewed on various websites to personalize your visit. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies. Anonymous advertising identifiers are increasingly being used on mobile devices and otherwise in a manner similar to cookies. When we refer to Data Technologies, we are including all current and similar future technologies.

One or more Data Technologies may be used on the Casual Furniture World Sites and other websites and mobile applications (that may not be the Casual Furniture World Sites) by us, by another party on our behalf, or by third parties in accordance with their privacy policies. Data Technologies may be used by us and others, on our behalf and on their own behalf, to transmit information to you or about you and connect information about you from different sources, websites, devices, and mobile applications.

We may use a uniquely generated trackable toll-free telephone number on casualfurnitureworld.com or in advertisements. If you call one of these uniquely generated toll-free numbers, we (or a service provider acting on our behalf) may collect non-personally identifiable information about the call (e.g. date, time, duration), as well as personally identifiable information (e.g. your name, the number from which your call originated).

  1.  We may target and track the videos you view on the Sites. You consent to our tracking of your video viewing through the Site or third-party social media for up to two years or as permitted by applicable law.

Location Information. When you download or use the Casual Furniture World Sites, we may collect physical location information that is sufficiently precise to allow us to locate a specific person or device ("Location Information"). We may use Location Information and provide it to third parties to provide you with content and services that are relevant to a particular location, such as advertising and search results to evaluate and improve the Casual Furniture World Sites, or to provide you with content and services relevant to your interests.

Publicly Posted Information. Information that you make available to us and others via social media networks, forums, blogs, list serves, chat rooms or similar functionality is public information that we or others may share or use in accordance with the law.

Combined Information and Information from Other Sources. We may combine information that you provide to us with information we receive from our affiliates and other sources, as well as with other information that is automatically collected. The combined information may include information about your use of the Sites, your use of other websites, devices and mobile applications and information from our affiliates and other sources.

How We May Use the Information We Collect

We may use information we collect for the following purposes:

  1. for everyday business purposes, such as establishing and managing your user account, providing products and services you request, processing and collecting payments and providing customer support;
  2. to offer our other products or services to you;
  3. to communicate about, and administer your participation in, special events, programs, surveys, contests, sweepstakes and other offers or promotions;
  4. to evaluate and improve our business, including developing new products and services and analyzing the effectiveness of products, services, applications and websites;
  5. to diagnose and address technical and service problems;
  6. to perform data analyses, including market and consumer research, trend analysis, demographic analysis and financial analysis;
  7. to deliver content (including advertising) correlating to your interests and browsing and usage history, both within the Casual Furniture World Sites and on other websites and applications;
  8. to comply with applicable legal requirements and our policies; and
  9. to contact you via telephone, text or chat. We will obtain your consent to contact you when and, in the manner, required by law.

Applications, Widgets and Social Media

We may include applications or widgets from social media providers that allow interaction or content sharing by their users. These widgets, such as a Facebook "Share" or "Like" button, are visible to you on the web page you visit. Integration between the Casual Furniture World Sites and social media networks such as Facebook and others may allow social media networks in which you participate to collect information about you, even when you do not explicitly activate the network's application or widget. Please visit the applicable social media network's privacy policy to better understand their data collection practices and choices they make available to you. The privacy policy of the social media network controls the collection, use and disclosure of all personal information transmitted to that network.

Advertising Networks

Advertising that is customized based on predictions generated over time from your visits across different websites, devices and mobile applications is sometimes called "online behavioral" or "interest-based" advertising. We may partner with advertising networks, which are companies that deliver targeted advertisements to consumers and generate statistics and metrics related to the delivery of interest-based advertisements. They may utilize information collected through a variety of Data Technologies to provide customization, auditing, research and reporting for us, our affiliates and other advertisers. This data collection takes place both on Casual Furniture World Sites and on third-party's websites and mobile applications. This process allows Casual Furniture World to deliver targeted advertising, enhance marketing programs and help track the effectiveness of such efforts. Our advertising networks also may use this information for determining or predicting the characteristics and preferences of their respective advertising audiences and measuring the effectiveness of their advertising in accordance with their privacy policies.

We do not provide information that is directly associated with a specific person (such as name and address) to an advertising network when you interact with or view a customized advertisement. However, when you complete a purchase on Casual Furniture World, we may share your information with a third party advertiser that will assume you are interested in the subject matter.

Information We Share

We do not sell or otherwise share information about you that we collect or receive, except as described below:

  1. Our Service Providers. We may engage third parties to provide the services offered through or in connection with the Casual Furniture World Sites on our behalf. We require such providers to maintain information about you as confidential and to use the information only to perform the services specified by us in a manner consistent with this Privacy Statement.
  2. Co-Sponsored Promotions. In the event that you participate in a survey, sweepstakes, contest or other promotion that is co-sponsored by Casual Furniture World and a third party, we may share information collected in conjunction with the survey, sweepstakes, contest or promotion, including personal information, with that third party. After the information is provided to those third parties, the subsequent use or disclosure of such information is subject to their privacy policies and practices. Surveys, sweepstakes and other promotions conducted on behalf of Casual Furniture World and a third party will include branding from both Casual Furniture World and the third party.
  3. Credit Applications. If you apply for credit on casualfurnitureworld.com with us, or any third party, it will be necessary for you to provide personal information to complete the application, including your address, credit information and history, employment and other financial information. We may share your application information with the financial partners so that they can process your application and otherwise use it in accordance with their privacy policies, however, we will not use your personal financial information for interest based advertising.
  4. Corporate and Asset Transactions. If we sell all or substantially all of our business or sell or transfer all or a material part of our assets, or are otherwise involved in a merger or transfer of all or a substantial part of our business, we may transfer all information we have collected and stored, including personal information, to the party or parties involved in the transaction as part of that transaction.
  5. Other. We may access or disclose information, including personal information, to:
    1. protect or defend our interests and the legal rights or property of Casual Furniture World and our affiliates;
    2. protect the rights, interests, safety and security of users of the Casual Furniture World Sites or members of the public;
    3. protect against fraud or for risk management purposes; or
    4. comply with prudent legal practice as we may determine, and applicable law or legal process.

Your Choices

You are entitled to make certain choices about how we communicate with you.

  1. You may choose not to provide personal information, even though that might impact your ability to register or receive a particular product or service.
  2. If you do not want to receive marketing email from us, you can follow the unsubscribe link provided in those emails.
  3. You have a number of choices regarding certain Data Technologies. Most web browsers automatically accept cookies, but you can usually modify your browser's setting to decline cookies if you prefer. You may also render some web beacons unusable by rejecting their associated cookies and disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings. If you choose to decline cookies or similar technologies, however, please note that certain features may not function properly or at all as a result. You may be able to adjust the use of advertising identifiers on mobile devices through the settings on your device. Finally, if you do not want to use a uniquely generated telephone number, you may choose to not call us.
  4. If you do not want us to use Location Information, you can decline our initial invitation to provide that information, or opt out by changing the location services settings on your mobile device. However, please note that certain features may not function properly or at all as a result if you opt out.

Access and Correction

Access to information that we collect and maintain about you may be available to you. For example, if you created a password-protected account within the Casual Furniture World Sites, you can access that account to update the information you previously provided. Additionally, if you believe that information we maintain about you is inaccurate, subject to applicable law, you may request that we correct or amend the information by contacting us as indicated in the "How to Contact Us" section below.

Links

The Casual Furniture World Sites may contain links to websites not operated by us, as well as third party widgets and applications discussed above. Once you leave the Casual Furniture World Sites, we suggest that you review the applicable privacy policy of the third-party website or application. We are not responsible for the content or use of any websites or applications other than on the Casual Furniture World Sites or the privacy practices of those websites or applications.

Data Security

We use commercially reasonable administrative, technical, personnel, and physical security measures designed to safeguard information about you in our possession against loss, theft and unauthorized use, disclosure or modification. Of course, despite these measures, we cannot guarantee perfect security of networks, servers and databases we operate or that are operated on our behalf.

Disputes

If you choose to visit the Casual Furniture World Sites, your visit and any dispute regarding privacy is subject to this Privacy Statement and our Visitor Agreement, including limitations on damages, resolution of disputes, and application of the law of the state of Louisiana.

Updates to this Privacy Statement

We may update this Privacy Statement to provide clarification or notice of changes to our practices. If we make changes, we will revise the date at the top of this Privacy Statement. We will provide you with additional notice of material changes by posting notice of the changes for thirty (30) days before we implement those changes.

How to Contact Us

If you have any questions or comments about this Privacy Statement, or if you would like us to update information we have about you or your preferences, please contact us by email at [email protected]

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Sales/Use Tax

Items sold by Casual Furniture World and shipped to locations in the US, including territories may be subject to tax.
Below is a non-exhaustive list of states Casual Furniture World is required to collect and remit sales tax to:

    • Alabama*
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • District of Columbia
    • Georgia
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Nebraska
    • Nevada
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Ohio
    • Oklahoma
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming

* The State of Alabama created the Simplified Sellers Use Tax program (SSUT) under Statute § 40-23-192. The SSUT program allows eligible sellers to collect, report and remit a flat eight percent (8%) sellers use tax on all sales made into Alabama.

*** No tax is charged when purchasing gift cards; however, purchases paid for with gift cards may be subject to tax.

How tax is calculated

The amount of tax charged on your order depends on many factors, including the following:

  • The identity of the seller
  • The shipment or delivery address of your order

These factors can change between the time you place an order and when your shipment is complete. As a result, the tax calculated on your order may change.

The tax rate applied to your order will be the combined state and local rates of the address where your order is delivered to or fulfilled from. For example, if you live in a state that does not impose a sales tax, you may still see tax calculated on your order if shipped to another state.